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- Knowledge Base
Learn about the University's ongoing Google Storage project including the project purpose, timeline, and stakeholders, and get answers to FAQs.
- Knowledge Base
- Human Resources
- Hiring
This article provides step-by-step guidance for completing the Staff Hiring TDX Intake Form, which is required to initiate the recruitment process for a staff position. The form collects essential details about the role and ensures all necessary approvals are in place before the position is entered into the applicant tracking system (ATS). Accurate and complete submission of this form helps streamline the hiring process and maintain compliance with institutional policies.
- Knowledge Base
- Network & Server Infrastructure
UD Information Technologies (UDIT) has a project underway to either migrate, provide alternative options, or eliminate services on the 15+ year-old hardware running on the Copland and Strauss servers.
- Knowledge Base
- University Applications & Reporting
To better meet the needs for university reporting, the departments of Institutional Research and Effectiveness (IRE) and Information Technologies (IT) have been working with data stewards around campus to transition critical reports and data sources from Cognos to Tableau as part of the University’s Central Analytic Platform.
- Knowledge Base
- Student Financial Services
- SFS - Financial Aid Systems
- COA Budgeting
This article explains how and why to transition graduate tuition budgets from projected (formula based) amounts to actual tuition calculated amounts in PeopleSoft.
- Knowledge Base
- College of Arts & Sciences
- Communications
The CAS Communications team manages projects through the a Communications Project Request form, which collects core details and files, routes submissions to a shared queue, provides next steps and status updates through the ticketing system.
- Knowledge Base
- University Applications & Reporting
To better meet the needs for University reporting, the departments of Institutional Research and Effectiveness (IRE) and Information Technologies (IT) have been working with data stewards around campus to transition critical reports and data sources from Cognos to Tableau as part of the University’s Central Analytic Platform. Learn how to get started with the Central Analytic Platform.
- Knowledge Base
- Solutions Development & Design
- Technology Request
- User Guide for Reviewers and Approvers
Instructions for how to create reports for Tasks and Approvals assigned to your group.
- Knowledge Base
- Solutions Development & Design
- Technology Request
- User Guide for Reviewers and Approvers
Instructions for how to find Tasks and Approvals assigned to you and your group in TDNext and the Client Portal.
- Knowledge Base
- Solutions Development & Design
- Technology Request
- User Guide for Requesters
How to find requests you submitted or are a contact on in TeamDynamix.
- Knowledge Base
- Solutions Development & Design
- Technology Request
- User Guide for Requesters
How to set up alerts for a technology request ticket.
- Knowledge Base
- Solutions Development & Design
- Technology Request
- User Guide for Reviewers and Approvers
Instructions for how to complete an approval step in TDNext or the Client Portal.
- Knowledge Base
Some centrally-managed services (i.e. Google Workspace or Canvas) allow ‘add-ons’ to enhance their existing functionality. Learn more about add-ons and how to request an add-on.
- Knowledge Base
- Security
You must complete the following steps to ensure the University's accessibility and data security requirements are met before purchasing new technology or renewing existing technology contracts.