CAS OPERATIONS
Services Model
Communications
The College of Arts and Sciences (CAS) Communications team supports communications for CAS units. Use the CAS Communications Project Request form to start any new project. Tickets are routed to a shared queue. The team reviews each request daily, assigns work and posts updates in the ticket as the project moves forward.
Use these links to skip to a specific section: Editorial, Creative, Event Promotion, Paid Marketing, Recruitment, Web/Digital
For an overview of the services supported by the CAS Communications team, see Services We Offer.
Before you submit
Gather the following:
- A short, meaningful project title
- Project details (audience, goals, timing, links)
- Copy in a Word .doc or Google Doc
- Images as original .png or .jpg files
- Any budget information, if relevant (for merchandise, advertising or other paid items)
How to submit
- Open the CAS Communications Project Request form.
- Complete all required fields marked with an asterisk (*).
- Upload supporting files (see “File attachments”).
- Submit the form. You will receive an email confirmation from UD Services.
Request types and what we ask next
Story idea/accolade
We will ask for:
- Audience
- Purpose and focus
- Relevant links
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Creative/design request
Select the deliverable(s):
- Events promotion/collateral (flyer, invitation, program, poster, mailer)
- Publications (flyers, brochures)
- Advertising (digital and print)
- Digital graphics (email headers, social media graphics)
- Video
- Merchandise
- UD logo support
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Event promotion
We will ask for:
- Intended audience
- Co-sponsorships (on or off campus)
- Whether the dean will attend or needs to speak
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Paid marketing
We will ask for:
- Goals
- A brief description of the request with links and social handles
- Audience and timing
- Channel(s): print ad, sponsorship, social media ad, digital search ad
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Recruitment communications
We will ask for:
- Audience for admissions communication
- Whether this is part of a UD Admissions tactic
- Goal and timing
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Web and digital communications
Choose from:
- Content strategy
- Update existing webpage
- Create a new webpage
- Social media content
- New social media account
- Digital assets for event promotion/invitations
- Digital newsletter assistance
- IHUDD/Giving Tuesday assistance
- Reporting and analytics
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Field-by-field guidance
Requestor
List the person responsible for the request. If another colleague should be included, add them when prompted.
Acct/Dept
Select the account or department that applies to the work.
Project title
Provide a concise, descriptive title.
Meeting needed
Indicate if you would like to schedule a meeting about the project.
Additional contact
Add another collaborator if applicable.
What type of request is this?
Choose one option below. You will see additional questions based on your selection.
File attachments
- Upload text in a Word .doc if not providing a Google Doc. Provide images as original .png or .jpg files. Logos may be .png
- You may select multiple files at once before clicking Upload.
- The file size limit at submission is 20 MB per attachment. To add larger or additional files after submitting:
- You may also use UD Dropbox to share large files. Include the ticket ID in the message to recipients.
After you submit
- Your ticket enters the CAS Communications queue. The team reviews and assigns work based on scope and timing.
- We will communicate next steps, request clarifications if needed and post status updates in the ticket throughout the project lifecycle.
Questions
If you have questions about the form or your ticket, reply in the ticket or contact the CAS Communications team.
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