Service Catalog

Categories (11)

Accounts, Access & Passwords

Account request, Account Unlock, Password Resets, Temporary & Guest Accounts

Computers, Software, Devices and Printing

Assistance with desktop hardware, software, device, and printer support

Classroom Technology & A/V

Classroom Technology, Labs and Classroom Audio Visual support services

Communication & Collaboration

Email, calendaring, file sharing and collaboration, website support, telecom/VoIP, cable TV

Teaching & Learning

Canvas, UD Capture, clickers, Zoom, Instructional Design & Teaching Technologies

University Applications & Reporting

Development and integration support related to PeopleSoft and other enterprise systems. Request Conference and Event Management and Library and other enterprise services

Graphic Design, Multimedia & Video

Audio and video production, AV and video conferencing, graphic design

Network & Server Infrastructure

Wireless, Internet, Server, and Data Center services

Security

Security, data integrity and compliance for institutional activities

Research Computing

High Performance Computing, Surveys and support for Research

Solutions Development & Design

Services that are consultative in nature. Includes Project Management, Application Development and Information Technology Service Management services