Service Catalog

Categories (36)

Accounts, Access & Passwords

Account request, Account Unlock, Password Resets, Temporary & Guest Accounts

Resident Student Services

Services for student technology needs

Computers, Software, Devices and Printing

Assistance with desktop hardware, software, device, and printer support

Classroom Technology & A/V

Classroom Technology, Labs and Classroom Audio Visual support services

Communication & Collaboration

Email, calendaring, file sharing and collaboration, website support, telecom/Webex/VoIP, cable TV

Teaching & Learning

Canvas, UD Capture, clickers, Zoom, Instructional Design & Teaching Technologies

Video Production, Graphic Design, & Multimedia

Audio and video production, AV and video conferencing, graphic design

Network & Server Infrastructure

Wireless, Internet, Server, and Data Center services

Security

Security, data integrity and compliance for institutional activities

Research Computing

High Performance Computing, Surveys and support for Research

Solutions Development & Design

Services that are consultative in nature. Includes Project Management, Application Development and Information Technology Service Management services

Procurement

Procurement Services

Human Resources

Human Resources Services

Student Financial Services

Information on educational costs and processes including applying for, finalizing, and maintaining financial aid eligibility

Registrar

The Office of the University Registrar, a part of the Enrollment Management Team reporting to the Vice President for Enrollment Management, manages information systems, maintains students' academic records and provides educational support services for the University community

UD Online

More than 240 University of Delaware credit courses—as well as 26 degree programs, certificate programs and professional development programs—are offered online, with more being developed every year. Ranging from an online Associate in Arts to an online MBA or Master of Science in Cybersecurity, online programs from the University of Delaware

Residence Life

Residence Life partners with students to create welcoming, vibrant, and inclusive residence hall communities.

FREAS

Facilities, Real Estate and Auxiliary Services

College of Arts and Sciences

Category for Arts and Sciences Groups/Departments/Units services

Clinics

Clinic members can submit requests for IT Support

University Applications & Reporting

Development and integration support related to PeopleSoft and other enterprise systems. Request Conference and Event Management and Library and other enterprise services

Health and Wellbeing IT Support

IT Support for Health and Wellbeing units

Event Management

Enterprise Event Management application (Momentus) managed by Conferences-Newark department

Lerner IT Support

IT support for the Lerner College of Business & Economics

College of Engineering

College of Engineering

CEHD IT Support

Support for the College of Education and Human Development by the Office of Educational Technology (OET).