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Categories (15)
Accounts, Access & Passwords
Account request, Account Unlock, Password Resets, Temporary & Guest Accounts
Computers, Devices, Software, and Printing
Desktop hardware, software, device, and printer support
Classroom Technology & A/V
Classroom Technology, Labs and Classroom Audio Visual support services
Communication & Collaboration
Email, calendaring, file sharing and collaboration, website support, telecom/VoIP, cable TV
Teaching & Learning
Canvas, UD Capture, iClickers, Teaching Technology Consulting and Training
University Applications & Reporting
Development and integration support related to PeopleSoft and other enterprise systems. Request Conference and Event Management and Library and other enterprise services
Graphic Design, Multimedia & Video
Audio and video production, AV and video conferencing, graphic design
Network & Server Infrastructure
Wireless, Internet, Server, and Data Center services
Security
Security, data integrity and compliance for institutional activities
Resources for Research
High Performance Computing, Surveys and support for Research
Solutions Development & Design
Services that are consultative in nature, including Project Management, Application Development, Technology Request and other Information Technology Service Management services.
Procurement
Using TeamDynamix
How to use TeamDynamix to manage, track and report on requests from the UDel Community
UD Working Modes
Information about working modes available to UD employees including Office, Remote, and Hybrid.
Office of General Counsel
Articles (2)
Add-ons to UD Core Services
Some centrally-managed services (i.e. Google Workspace or Canvas) allow ‘add-ons’ to enhance their existing functionality. Learn more about add-ons and how to request an add-on.
Technology Request Tutorial Video
Watch this video for an overview of how to submit, view, and manage a technology request.
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