Setting up alerts for a request

You have the option to add alerts to be notified of the following scenarios:

  • All Tasks Complete

  • Ticket is Completed

  • Ticket is Due

  • Ticket is In Process

  • Ticket is Overdue

To set up alerts:

  1. Click Add Alert at the top of the Ticket Request Details page.
    screenshot showing how to set up alerts for a technology request in TDX

  2. Select the alerts you want to receive, then click Save.
    screenshot showing how to add alerts to a technology request in TDX


Return to the Technology Request Overview for Requesters.

Print Article


Article ID: 820
Tue 3/16/21 5:14 PM
Thu 11/4/21 6:50 PM

Related Articles (4)

How to add attachments to a technology request ticket.
How to add comments to a technology request ticket.
Overview of what information is included on the request Details page and how you can view and manage your request.
How to cancel a submitted technology request ticket.