Setting up alerts for a request

You have the option to add alerts to be notified of the following scenarios:

  • All Tasks Complete

  • Ticket is Completed

  • Ticket is Due

  • Ticket is In Process

  • Ticket is Overdue

To set up alerts:

  1. Click Add Alert at the top of the Ticket Request Details page.
    screenshot showing how to set up alerts for a technology request in TDX

  2. Select the alerts you want to receive, then click Save.
    screenshot showing how to add alerts to a technology request in TDX

 

Return to the Technology Request Overview for Requesters.

Details

Article ID: 820
Created
Tue 3/16/21 5:14 PM
Modified
Thu 11/4/21 6:50 PM