Popular Services
If you have not been able to find the service or information you are looking for in the service catalog
University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs.
Submit a request for a new service, or a change to a service name, description, form or workflow
The Support Center can assist you with software and hardware diagnostics and fixes
Purchase licenses The University of Delaware is participating in the Microsoft Office 365 for Education program
Need help purchasing computers, software or peripherals? We can help you decide what computer products would be suitable for your specific use and application. Here you’ll find computing system configuration and purchase consulting help, both for personal use and for ordering for the University.
A UD Google Group allows members to communicate with multiple people and view a searchable archive of all messages. Google Groups are ideal for collaborating, discussing, sharing ideas with others, and posting and answering questions.
This service allows you to submit a request for support or access for any issue relating to operational use of Student Health or and Clinic Applications such as Point and Click, Harvest, NextGen, and Okta.
University faculty and staff may use this service to request access to approved generative AI tools for official University activities, including teaching, research, administrative work, and other work-related productivity needs.
The UD IT Exchange Online service provides email, calendaring, shared calendaring, webmail, and mobile device integration. The service provides accounts to current University of Delaware employees only.
Information on educational costs and processes including applying for, finalizing, and maintaining financial aid eligibility
Project requests for IT-Project Management Office review.
Please use this form to request help from OET for something else not listed in any of the above forms.
Requests for Microsoft Teams, either standard or HIPAA Teams. MS Teams is a cloud based chat and collaboration-based platform available to all current University of Delaware faculty, staff, and students through UD's Office365 subscription.
Submit a request for data science / business intelligence services from UD's Institutional Data & Analytics (IDA).
Request an exchange shared mailbox or request that someone be added / removed from an existing shared mailbox.
Lerner College of Business and Economics IT Support services
The purpose of the Request for Reclassification form is to collect detailed job content information to determine the appropriate classification grade for a position. Performing additional responsibilities of higher complexity satisfactorily for a minimum of six months is expected before a request for reclassification is submitted.
For vacant, active staff positions, please submit the Talent Link Job Card Intake - Staff Form or contact your HR Partner.
Requests related to CashNet storefront payment forms.
To request IT support for a current issue you are experiencing with technology.
Request for configuration of single sign-on service used by websites and applications to authenticate individuals. Its purpose is to permit users to access multiple sites while providing their credentials (UDelNetID and Password) only once