Popular Services

University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs.


The Support Center can assist you with software and hardware diagnostics and fixes


Submit a request for a new service, or a change to a service name, description, form or workflow


Need help purchasing computers, software or peripherals? We can help you decide what computer products would be suitable for your specific use and application. Here you’ll find computing system configuration and purchase consulting help, both for personal use and for ordering for the University.


UDIT support request for projects or initiatives involving the physical relocation of faculty and/or staff where support from multiple UDIT teams will be needed.


Requests for system access, custom evaluation dates, deadline extensions, and support for technical problems.


This service allows you to submit a request for support or access for any issue relating to operational use of Student Health or and Clinic Applications such as Point and Click, Harvest, NextGen, and Okta.


Purchase licenses The University of Delaware is participating in the Microsoft Office 365 for Education program


The purpose of the Request for Reclassification form is to collect detailed job content information to determine the appropriate classification grade for a position. Performing additional responsibilities of higher complexity satisfactorily for a minimum of six months is expected before a request for reclassification is submitted.


The UD IT Exchange Online service provides email, calendaring, shared calendaring, webmail, and mobile device integration. The service provides accounts to current University of Delaware employees only.


To request IT support for a current issue you are experiencing with technology.


A UD Google Group allows members to communicate with multiple people and view a searchable archive of all messages. Google Groups are ideal for collaborating, discussing, sharing ideas with others, and posting and answering questions.


OneDrive for Business (OneDrive) is a service of Microsoft's Office 365 and provides for 100GB of cloud-based storage.


IT has a campus-wide license for HTTPS/SSL Web Security Certificates from GlobalSign


Issues connecting to eduroam


IT Support Center can assist in the setup of newly purchased computers for faculty and staff


The University of Delaware Secure Computing (UDSecCom) Enclave is a secure, cloud-based research environment designed to support University of Delaware (UD) research projects involving controlled information.


VPN

A virtual private network (VPN) enables users to to allow remote users to access corporate applications and resources as if their computing devices were directly connected to the UDel network.


Please use this form to request help from OET for something else not listed in any of the above forms.