Popular Services

University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs.


Submit a request for a new service, or a change to a service name, description, form or workflow


The UD IT Exchange Online service provides email, calendaring, shared calendaring, webmail, and mobile device integration. The service provides accounts to current University of Delaware employees only.


The Support Center can assist you with software and hardware diagnostics and fixes


Purchase licenses The University of Delaware is participating in the Microsoft Office 365 for Education program


This service allows you to submit a request for support or access for any issue relating to operational use of Student Health or and Clinic Applications such as Point and Click, Harvest, NextGen, and Okta.


Need help purchasing computers, software or peripherals? We can help you decide what computer products would be suitable for your specific use and application. Here you’ll find computing system configuration and purchase consulting help, both for personal use and for ordering for the University.


Please use this form to request help from OET for something else not listed in any of the above forms.


If you have not been able to find the service or information you are looking for in the service catalog


Microsoft Teams is a cloud based chat and collaboration-based platform available to all current University of Delaware faculty, staff, and students through UD's Office365 subscription.


Request for configuration of single sign-on service used by websites and applications to authenticate individuals. Its purpose is to permit users to access multiple sites while providing their credentials (UDelNetID and Password) only once


This service is used to request a billing, cellular or voice service


A UD Google Group allows members to communicate with multiple people and view a searchable archive of all messages. Google Groups are ideal for collaborating, discussing, sharing ideas with others, and posting and answering questions.


IT Support Center can assist in the setup of newly purchased computers for faculty and staff


Requests for system access, custom evaluation dates, deadline extensions, and support for technical problems.


Request an exchange shared mailbox or request that someone be added / removed from an existing shared mailbox.


The purpose of the Request for Reclassification form is to collect detailed job content information to determine the appropriate classification grade for a position. Performing additional responsibilities of higher complexity satisfactorily for a minimum of six months is expected before a request for reclassification is submitted.


Requests for publisher access, announcements, content updates, and support for technical problems.


To request IT support for a current issue you are experiencing with technology.


OneDrive for Business (OneDrive) is a service of Microsoft's Office 365 and provides for 100GB of cloud-based storage.


Wipe or reformat an existing University-owned system.


UD faculty, staff and students who currently use the UD Exchange email and calendar system but need to move to Google for email and calendaring.