Popular Services
If you have not been able to find the service or information you are looking for in the service catalog
University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs.
Submit a request for a new service, or a change to a service name, description, form or workflow
The Support Center can assist you with software and hardware diagnostics and fixes
Need help purchasing computers, software or peripherals? We can help you decide what computer products would be suitable for your specific use and application. Here you’ll find computing system configuration and purchase consulting help, both for personal use and for ordering for the University.
Project requests for IT-Project Management Office review.
Purchase licenses The University of Delaware is participating in the Microsoft Office 365 for Education program
University faculty and staff may use this service to request access to approved generative AI tools for official University activities, including teaching, research, administrative work, and other work-related productivity needs.
The UD IT Exchange Online service provides email, calendaring, shared calendaring, webmail, and mobile device integration. The service provides accounts to current University of Delaware employees only.
This service allows you to submit a request for support or access for any issue relating to operational use of Student Health or and Clinic Applications such as Point and Click, Harvest, NextGen, and Okta.
A UD Google Group allows members to communicate with multiple people and view a searchable archive of all messages. Google Groups are ideal for collaborating, discussing, sharing ideas with others, and posting and answering questions.
Information on educational costs and processes including applying for, finalizing, and maintaining financial aid eligibility
IT has a campus-wide license for HTTPS/SSL Web Security Certificates from GlobalSign
Request an exchange shared mailbox or request that someone be added / removed from an existing shared mailbox.
Wipe or reformat an existing University-owned system.
The service, in conjunction with Student Advocacy & Support, provides a limited number of loaner laptops for students who need access to a laptop for various reasons.
Please use this form to request help from OET for something else not listed in any of the above forms.
The purpose of the Request for Reclassification form is to collect detailed job content information to determine the appropriate classification grade for a position. Performing additional responsibilities of higher complexity satisfactorily for a minimum of six months is expected before a request for reclassification is submitted.
For vacant, active staff positions, please submit the Talent Link Job Card Intake - Staff Form or contact your HR Partner.
Lerner College of Business and Economics IT Support services
Use this form to initiate the UD account creation process. If you have any questions, contact the IT Support Center at (302) 831-6000.