Popular Services

University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs.


The Support Center can assist you with software and hardware diagnostics and fixes


The University of Delaware is participating in the Microsoft Office 365 for Education program


Submit a request for a new service, or a change to a service name, description, form or workflow


Need help purchasing computers, software or peripherals? IT Client Support & Services (CS&S) can help you decide what computer products would be suitable for your specific use and application. Here you’ll find computing system configuration and purchase consulting help, both for personal use and for ordering for the University.


This service allows you to submit a request for support for any issue relating to operational use of Student Health Applications such as Point and Click, Titanium and Harvest.


Request software for the College of Engineering


IT has a campus-wide license for HTTPS/SSL Web Security Certificates from GlobalSign


This service allows you to submit a request for support for any issue relating to operational use of the NextGen application


IT Support Center can assist in the setup of newly purchased computers for faculty and staff


If you have not been able to find the service or information you are looking for in the service catalog


2FA

2FA uses two factors to verify you are who you say you are. 2FA makes your personal information less vulnerable and helps prevent anyone but you from accessing your accounts, even if they know your UDel ID Password.


Wipe or reformat an existing University-owned system.


VPN

A virtual private network (VPN) enables users to to allow remote users to access corporate applications and resources as if their computing devices were directly connected to the UDel network.


The Support Center can assist you with issues with Outlook/Exchange, Gmail, and other email services


The service, in conjunction with Student Advocacy & Support, provides a limited number of loaner laptops for students who need access to a laptop for various reasons.


AppsAnywhere support is provided by the College of Engineering IT.


A UD Google Group allows members to communicate with multiple people and view a searchable archive of all messages. Google Groups are ideal for collaborating, discussing, sharing ideas with others, and posting and answering questions.


If you have not been able to find the service or information you are looking for in the AP BIO service catalog


Compliance with University information security policies and standards is expected for all organizational units (e.g. schools and departments), information systems, and communication systems. If control(s) required by University policy including the Secure UD Data Governance & Security Program (Secure UD DGSP) cannot be complied with, submit an exception request


Software to generate documents, presentations, worksheets, databases, charts, graphs, etc.


The purpose of the Request for Classification form is to collect detailed job content information to determine the appropriate classification grade for a position. Performing additional responsibilities of higher complexity satisfactorily for a minimum of six months is expected before a request for reclassification is submitted.


Use this form to initiate the UD account creation process. If you have any questions, contact the IT Support Center at (302) 831-6000.