For assistance with the AP BIO Building. All building related support tickets to be addresses to the Facilities Department (maintenance and repairs, space management, safety and compliance, etc.).
Use this form to notify AP BIO IT of computer issues with the AP BIO conference rooms.
Form to request IT setup or presence for a high visibility NIIMBL meeting. Please be sure to submit these notifications at least 2 business days in advance. Otherwise, IT cannot guarantee availability
If you have not been able to find the service or information you are looking for in the AP BIO service catalog
Request Access for Vendors for Room 101 Ammon Pinizzotto Biopharmaceutical Innovation Center
The Support Center can assist you with software and hardware diagnostics and fixes
Form to request IT purchases for NIIMBL.
Any requests pertaining specifically to NIIMBL Labs, including shares, vendor upgrades, or software.
Form to request access to one of the NIIMBL share folders. This form also supports supervisors requesting access for their staff.
To request software on a NIIMBL computer. Software which has not previously been used by NIIMBL will need to go through a validation and approval process prior to installation. This process may take up to a week internally. If approved, it may also require UD IT Review which can take up to 4 weeks.
Any requests pertaining to NIIMBL Websites, Salesforce, Piestar, or other cloud applications.
Support for printer issues
Wipe or reformat an existing University-owned system.
IT Support Center can assist in the setup of newly purchased computers for faculty and staff