Articles (12)

Pinned Article Technology Request Tutorial Video

Watch this video for an overview of how to submit, view, and manage a technology request.

Technology Request Overview for Requesters

Overview of the reasons for submitting a Technology Request and the submission process for a Requester.

Submitting the Technology Request form

How to submit the Technology Request form.

Important information to include in your technology request

Overview of what information to include in your technology request including contact information, solution funding, and other details.

Viewing and updating your request ticket

How to view and update your technology request ticket.

Finding your request tickets in TeamDynamix

How to find requests you submitted or are a contact on in TeamDynamix.

Using the request Details page to view and manage your request

Overview of what information is included on the request Details page and how you can view and manage your request.

Adding comments to a request

How to add comments to a technology request ticket.

Adding attachments to a request

How to add attachments to a technology request ticket.

Setting up alerts for a request

How to set up alerts for a technology request ticket.

Withdrawing a submitted request

How to cancel a submitted technology request ticket.

Understanding Workflow Stages and Workflow Steps

Overview of the Workflow Stages and Workflow Steps that must be completed before a technology request can be finalized.