Technology Request Overview for Requesters

This documentation is for users who need to submit a Technology Request. For a brief overview of the process, watch this Technology Request Tutorial

If you have questions, email the IT Project Management Office at it-pmo@udel.edu.

University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs while meeting University security, accessibility, policy, and other compliance standards. This pathway offers clear time frames and communication checkpoints, along with consultation, technology expertise, support from UDIT and other campus collaborators; Procurement, Office of General Counsel, etc.

The Requester will submit the Technology Request form whenever there is a need to:

  • Purchase a new technology solution,

  • Renew an existing technology solution,

  • Assess / consult on potential technology solutions or business processes (for example, pursue an RFP / RFI, engage in technical discovery, or ready to launch a project with technology components)

  • Request UDIT specialist support for integration assistance.

  • Request to add-on/plug-in/extension for an existing technology solution. 

The IT-PMO will assign reviewers / approvers according to the need of the request (such as Discovery meeting, Funds approval, Security review, etc.).

Next, learn how to submit the Technology Request form.

Print Article

Related Articles (6)

Overview of what information to include in your technology request including contact information, solution funding, and other details.
How to submit the Technology Request form.
Watch this video for an overview of how to submit, view, and manage a technology request.
Overview of the Workflow Stages and Workflow Steps that must be completed before a technology request can be finalized.
Overview of what information is included on the request Details page and how you can view and manage your request.
How to view and update your technology request ticket.

Related Services / Offerings (1)

University of Delaware Information Technology (UDIT) is providing a Technology Request process to assist University members with pursuing technology solutions that help the enterprise or individual units fulfill business needs.

Attachments (0)

No attachments found.