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Connecting to Shared mailboxes in Exchange Online

  1. Knowledge Base
  2. Communication & Collaboration
  3. E-Mail and Calendaring
  4. Exchange Online
same as above directly in any browser by entering a URL in the following format: https://outlook.office.com/owa/SHARED-MAILBOX-NAME@udel.edu When prompted, log in using your UDelNetID@udel.edu account, password, and MFA.

UD Device Compatibility

  1. Knowledge Base
  2. Computers, Devices, Software, and Printing
  3. Computers and Devices
service (https://clearpass-guest.wifi.udel.edu/guest/), and log in with your UD credentials. Your username is your UDelnet ID (no "@udel.edu"). Use these directs to add the device to the UD Wi-Fi network

UD Eduroam Refresh FAQ

  1. Knowledge Base
  2. Network & Server Infrastructure
  3. Connecting to the UD Network
  4. UD Wi-Fi
help? A. Contact the IT Support Center: Service Portal: https://services.udel.edu Phone: 302-831-6000  Email: askit@udel.edu     Q. Where can I go to get help? A. We'll have

Retrieving files from UD CrashPlan

  1. Knowledge Base
  2. Computers, Devices, Software, and Printing
  3. Software
  4. CrashPlan
less than 250MB of data. In any browser, go to https://console.us2.crashplan.com. Off-campus users must log in to the UD VPN to access this page. Log in to Code42 CrashPlan by typing

SharePoint Online

  1. Services
  2. Network & Server Infrastructure
  3. Data Storage Management
SharePoint site. Requested site URL: Usually a short form or acronym for the site title. The request should be in the form of https://udwinprod.sharepoint.com/sites/siteURL, replacing "siteURL" with

Microsoft O365 Conversion Fact Sheet

  1. Knowledge Base
  2. Computers, Devices, Software, and Printing
  3. Software
  4. Microsoft O365
Office, which includes the desktop apps, at a 30% discount (total cost ~$50.00). To acquire the 30% discount, a purchase requires a “udel.edu” email address.  https://www.microsoft.com/en-us/home-use

Office 365 for Education

  1. Knowledge Base
  2. Computers, Devices, Software, and Printing
  3. Software
  4. Microsoft O365
license you are currently assigned. In a browser window, navigate to https://office.com. Log in with your UD credentials. After logging in, in the upper-right corner, click your icon or photo

Working with Attachments in P.O. Box

  1. Knowledge Base
  2. Communication & Collaboration
  3. Mailing Lists
  4. P.O. Box
200 MB for all of the attachments associated with a single message. Posting Attachments Retrieving Attachments Posting Attachments Go to http://www.udel.edu/pobox and log in with

UD VPN: Acquiring a 2FA code without an Authenticator App

  1. Knowledge Base
  2. Network & Server Infrastructure
  3. Connecting to the UD Network
  4. UD VPN
following URL into the address bar of your Web browser's private window: https://cas.nss.udel.edu/cas/login Provide your UDelNet ID and password when prompted. When prompted to provide

UD Exchange Online: Resource Mailboxes

  1. Knowledge Base
  2. Communication & Collaboration
  3. E-Mail and Calendaring
  4. Exchange Online
one of two ways: From within Outlook Web Access (https://outlook.office.com/owa/) Click the arrow next to your name in the upper-right corner of the page. You will see the Open Other

University-issued fob for two-factor authentication (2FA)

  1. Knowledge Base
  2. Accounts, Access & Passwords
  3. 2FA and MFA
suspended. Please use article https://services.udel.edu/TDClient/32/Portal/KB/ArticleDet?ID=4 for remote, self-service using Google Authenticator. How to activate a fob Note: You must enroll in 2FA

Request a UD Account

  1. Services
  2. Accounts, Access & Passwords
into that group, please use the appropriate process: Continuing education students: Please ask the new student to complete this form instead: http://www.udel.edu/quickbio. If you have questions

Getting Started on the Web

  1. Knowledge Base
  2. Communication & Collaboration
  3. Web Page Support
offers WordPress hosting through CampusPress. Faculty, staff, and students can sign up for an account at https://sites.udel.edu and request a site through the Website Creation Request. Learn more with

UD Exchange Online: Shared Mailboxes

  1. Knowledge Base
  2. Communication & Collaboration
  3. E-Mail and Calendaring
  4. Exchange Online
computer, the profile specifies the shared mailbox, but students log in with their own credentials (UDelNet ID/password). Users can also log in to https://outlook.office.com/owa/WZRD-FrontDesk@udel.edu

Using Your UD Student Loaner Laptop

  1. Knowledge Base
  2. Computers, Devices, Software, and Printing
  3. Computers and Devices
Respondus Lockdown browser You can install additional software as needed. Most University software can be found at https://udeploy.udel.edu. Use Make Me Admin to install needed software