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IT Change Management process

Learn about the University's ongoing Google Storage project including the project purpose, timeline, and stakeholders, and get answers to FAQs.

UD Information Technologies (UDIT) has a project underway to either migrate, provide alternative options, or eliminate services on the 15+ year-old hardware running on the Copland and Strauss servers.

To better meet the needs for university reporting, the departments of Institutional Research and Effectiveness (IRE) and Information Technologies (IT) have been working with data stewards around campus to transition critical reports and data sources from Cognos to Tableau as part of the University’s Central Analytic Platform.

This article explains how and why to transition graduate tuition budgets from projected (formula based) amounts to actual tuition calculated amounts in PeopleSoft.

The CAS Communications team manages projects through the a Communications Project Request form, which collects core details and files, routes submissions to a shared queue, provides next steps and status updates through the ticketing system.

This article aims to inform UD faculty and staff about what to anticipate after submitting a technology request and being notified that a Discovery Call is necessary.

You must complete the following steps to ensure the University's accessibility and data security requirements are met before purchasing new technology or renewing existing technology contracts.

Overview of how to complete assigned Tasks and Approvals for a technology request.

Overview of the reasons for submitting a Technology Request and the submission process for a Requester.

Overview of the workflow and process for reviewers and approvers assigned to a technology request.