You can retrieve information from UDCloud1 using either the Code42 CrashPlan application or the web-based application. If you have used CrashPlan to store your backup set locally, use the Code42 CrashPlan application.
Start CrashPlan.
Type your UDelNet ID on the Code42 sign in screen. Then click the Sign In button to be taken to the UD CAS login screen.
Your user name is your full UD email address.
If clicking Sign In does not take you to the UD CAS login screen, your UDelNet ID is not recognized. Contact your departmental or college IT staff for assistance.
On the standard UD CAS login screen, log in using your UDelNet ID and password, and, on the next screen, provide your 2FA code. Information about UD two-factor authentication [2FA].
Select Get Files corresponding to the proper machine from the CrashPlan application home page.
On the next screen, check the boxes next to the names of the files or folders you would like to retrieve.
When finished selecting files, click Get Files.
Specify where files are to be restored to.
Note that if you back up additional machines, all files and folders from those machines are backed up as well.
You may also change permissions to those of the destination folder (Current) or those of the folder from which it was backed up (Original).
You do not need to have CrashPlan installed on a machine to allow you to retrieve files, you may do this directly from the web.
However, there is a restriction on retrieving files from the web-based application: You may only use this technique to recover less than 250MB of data.
In any browser, go to https://console.us2.crashplan.com. Off-campus users must log in to the UD VPN to access this page.
Log in to Code42 CrashPlan by typing your full UD email address, clicking the Sign In button, and logging in on the UD CAS screen.