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- Knowledge Base
- IT Service Management
- IT Change Management
IT Change Management process
- Knowledge Base
- Network & Server Infrastructure
- Connecting to the UD Network
- UD Wi-Fi
- Knowledge Base
- Teaching & Learning
- iClickers
- Knowledge Base
- Accounts, Access & Passwords
- Pseudo Accounts
- Knowledge Base
- Communication & Collaboration
- Mailing Lists
- P.O. Box
- Knowledge Base
- Accounts, Access & Passwords
- Guest Access
- Knowledge Base
- Teaching & Learning
- Online Course evaluations
Get answers to frequently asked questions about online course evaluations for students, instructors, and department administrators.
- Knowledge Base
- Accounts, Access & Passwords
- Pseudo Accounts
- Knowledge Base
- University Applications & Reporting
To better meet the needs for university reporting, the departments of Institutional Research and Effectiveness (IRE) and Information Technologies (IT) have been working with data stewards around campus to transition critical reports and data sources from Cognos to Tableau as part of the University’s Central Analytic Platform.
- Knowledge Base
- Security
CrowdStrike Falcon provides enhanced endpoint protection to laptops, desktops, and servers owned by the University of Delaware. CrowdStrike Falcon software installed on these systems is managed by IT Professionals within each unit in partnership with UD Information Technologies.
- Knowledge Base
- UD Working Modes
- Employees
Learn how to set up voice mail, forward your UD phone to your current work location, check your UD voicemail remotely, and more.
- Knowledge Base
- Computers, Devices, Software, and Printing
- Software
- Microsoft O365
- Knowledge Base
- Teaching & Learning
- iClickers
- Knowledge Base
- Communication & Collaboration
- Electronic Collaboration and File Storage
- Google and M365 data storage at UD