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To effectively manage UD’s usage of the storage space allotted by our contract with Microsoft (M365), UDIT has implemented storage limits on Microsoft services. In determining these limits, we considered the educational, research, and business needs of the institution. The table below defines each M365 service and its corresponding limits.
Storage Limits
Microsoft accounts are subject to the storage limits in the table below.
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Service
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Default Limit
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Increased Limit
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Maximum Limit
|
Paid Option
|
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Exchange Email
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25 GB
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50 GB
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100 GB - an A3 M365 license is required for this increase.
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Not available
|
|
OneDrive
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100 GB
|
-
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500 GB - an A3 M365 license is required for this increase.
|
Not available
|
|
Team sites
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50 GB
|
100 GB
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500 GB
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~$360/TB per year
|
|
SharePoint sites
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50 GB
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100 GB
|
500 GB
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~$360/TB per year
|
Increasing your storage limit
To increase your storage limit for any of the above services, you must meet the following requirements prior to requesting the next highest limit:
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Use 75% of your current storage capacity.
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To increase your Exchange account from 25 GB to 50 GB, you must be using more than 18.75 GB. An A3 M365 license is required to increase Exchange to 100 GB.
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To increase your Exchange account or Teams/SharePoint site from 50 GB to 100 GB, you or your group must be currently using more than 37.5 GB.
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To increase your OneDrive account or Team/SharePoint site from 100 GB to 500 GB, you must be currently using more than 75 GB. An A3 M365 license is required to increase OneDrive to 500 GB.
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You will need to provide a purpose code for payment in order to increase Teams or a SharePoint site above 500 GB.
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Submit a legitimate business or academic justification.
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Accept the service’s best practice terms:
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The storage space will not be used for for backing up data.
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The storage space will only be used for or storing UD business or UD course-related files.
For applicable populations, a payment option is available to purchase in excess of 500 GB of Teams or SharePoint storage via the Increase your Google/M365 form. Requests can be made in advance of surpassing a storage limit. A valid purpose code is required for each request and must subsequently be enrolled in Autopay.
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Non-compliant accounts
If your account surpasses the storage limit, an over-the-limit ticket will be created in our support system, and your account or site will automatically become read-only. You will have the option to reduce your storage or pay for extra storage in a shared entity. If you fail to take action, you risk potential account or shared drive removal, or additional costs to your department.
Note: Individuals who are above the maximum allowable Exchange or OneDrive limits, and owners for Team and SharePoint sites that are over the maximum allowable limits will receive communications from UD Information Technologies concerning options and next steps.
For more information on what to expect if your Microsoft account or Teams/SharePoint site is set to read-only due to non-compliance, see the Monitoring M365 account storage knowledge article.
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