M365 Storage Limits

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To effectively manage UD’s usage of the storage space allotted by our contract with Microsoft (M365), UDIT is implementing storage limits on Microsoft services. These limits will supersede the data caps that will be put in place to mitigate UD’s Microsoft storage growth on February 27, 2024. In determining these new limits, we considered the educational, research, and business needs of the institution. The table below defines each M365 service and its corresponding limits.

Storage Limits

The limits that supersede the February 27 data caps will be enforced according to this timeline. Accounts that are currently under these limits will not be impacted by the storage limit unless a limit is exceeded in the future (in which case the impacted service will automatically go into a read-only state).

Increasing your storage limit

To increase your storage limit for any of the above services, you must meet the following requirements prior to requesting the next highest limit:

1. Use 75% of your current storage capacity. 
   1. To increase your Exchange account from 25 GB to 50 GB, you must be using more than 18.75 GB. An A3 M365 license is required to increase Exchange to 100 GB.
   2. To increase your Exchange account or Teams/SharePoint site from 50 GB to 100 GB, you or your group must be currently using more than 37.5 GB. 
   3. To increase your OneDrive account or Team/SharePoint site from 100 GB to 500 GB, you must be currently using more than 75 GB. An A3 M365 license is required to increase OneDrive to 500 GB.
   4. You will need to provide a purpose code for payment in order to increase Teams or a SharePoint site above 500 GB.
2. Submit a legitimate business or academic justification.
3. Accept the service’s best practice terms. 
   1. This includes not using the storage space for backing up data or storing non-UD business or non-course-related files.

Submit a request to increase your limit. Coming spring 2024: For applicable populations, a payment option will be available to request over 500GB of Teams or SharePoint storage. 

Increase Google/M365 Limit service page

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Enforcement Timeline of Microsoft Storage Limits

If you are using more than the maximum allowed limit for a Microsoft service, you will be required to reduce your storage limit (or submit payment information, if applicable) per the timeline below. 

Note: Individuals who are above the maximum allowable Exchange or OneDrive limits, and owners for Team and SharePoint sites that are over the maximum allowable limits will receive communications from UD Information Technologies about enforcement timelines and next steps for storage reduction and management.

Need help now? Submit a request.

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Impact for accounts and sites that are over the storage limit

Exchange

• You will no longer be able to send and receive email messages.
• Any apps on your computers and mobile devices, such as Microsoft Outlook, may have problems synchronizing with your Exchange account. 

OneDrive

• You will not be able to upload new content to your OneDrive account.
• You will not be able to edit existing content in your OneDrive account.
• If the Documents and Desktop folders synchronize to OneDrive, you will not be able to add or edit any content in those folders.
• If you use the desktop OneDrive app on your computer, there may be synchronization issues.

SharePoint

• The SharePoint site will go read-only. Details forthcoming.

Teams

• The Team site will go read-only. Details forthcoming.