UD Google Storage Limits

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To effectively manage UD’s usage of the storage space allotted by our contract with Google, we are implementing storage limits based on populations of users. In determining these limits, we considered the educational, research, and business needs of the institution. The table below defines each population and its corresponding limits.

Storage Limits

For many individuals, storage limits are already in place and were determined by your affiliation  and current storage usage. Those who are above the maximum allowable limit will receive communications from UD Information Technologies about enforcement timelines and next steps for storage reduction and management.

If you have multiple UD affiliations, your storage limit will be determined by the affiliation with the highest associated limit. For example, if you are a retired employee (limit of 50 GB) who is also an alumni of UD (limit 15 GB), your limit will be determined by your retired employee status.

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How to increase your limit

Those who have increased limits or maximum limits per their affiliation listed above for My Drive or Shared Drive must meet the following requirements prior to requesting the next highest limit:

1. Use 75% of their current storage capacity. 
   1. To increase from 50 GB to 100 GB, you must be currently using more than 37.5 GB.
   2. To increase from 100 GB to 500 GB, you must be currently using more than 75 GB.
   3. You will need to provide a purpose code for payment in order to increase a Shared Drive above 500 GB.
2. Submit a legitimate business justification.
3. Accept the service’s best practice terms. 
   1. This includes not using the storage space for backing up data or storing non-UD business or course-related files.
4. *For certain populations, requesting an increase to their maximum allowed 100 GB limit must also be submitted and sponsored by an active Principal Investigator, Dean, VP, or HR.

Submit a request to increase your limit. Coming spring 2024: For applicable populations a payment option will be available to request over 500 GB of Shared Drive storage.

Increase Google/M365 Limit service page

Enforcement Timeline of Google Storage Limits

If you are using more than the maximum allowed limit for your affiliation, you will be required to reduce your storage limit (or submit payment information, if applicable) per the timeline below. You will receive communications from UD Information Technologies about enforcement timelines and next steps for storage reduction and management.

Need help now? Submit a request.

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Understanding read-only accounts

Per the timeline above, if your Google Workspace account is set to read-only due to non-compliance, your account will operate along the following parameters:

• You will still be able to send and receive email messages.
• Your calendar will function as normal.
• You will be able to continue to access your Google Drive. When you do, the following message appears:

• Any files you open will display this banner and remain in read-only status:

• You will not be able to add or modify data in Google Drive or other Google Workspace Apps. 
• Anyone accessing a shared file in your read-only account will not be able to make changes to those files.