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To effectively manage UD’s usage of the storage space allotted by our contract with Google, we are implementing storage limits based on populations of users. In determining these limits, we considered the educational, research, and business needs of the institution. The table below defines each population and its corresponding limits.
Storage Limits
For many individuals, storage limits are already in place and were determined by your affiliation and current storage usage. Those who are above the maximum allowable limit will receive communications from UD Information Technologies about enforcement timelines and next steps for storage reduction and management.
If you have multiple UD affiliations, your storage limit will be determined by the affiliation with the highest associated limit. For example, if you are a retired employee (limit of 50 GB) and are also a UD alumnus (limit 15 GB), your limit is determined by your retired employee status.
Population
|
Service
|
Default Limit
|
Increased Limit
|
Maximum Limit
|
Paid Option
|
Active
students
(excluding PCS
students)
|
My Drive
|
50 GB
|
100 GB
|
500 GB
|
Not available
|
Shared Drive
|
50 GB
|
100 GB
|
500 GB
|
Not available
|
Active staff
|
My Drive
|
50 GB
|
100 GB
|
500 GB
|
Not available
|
Shared Drive
|
50 GB
|
100 GB
|
500 GB
|
~$150/TB per year
|
Active
faculty
|
My Drive
|
50 GB
|
100 GB
|
500 GB
|
Not available
|
Shared Drive
|
50 GB
|
100 GB
|
500 GB
|
~$150/TB per year
|
Professors
Emeritus
|
My Drive
|
50 GB
|
100 GB
|
500 GB
|
Not available
|
Shared Drive
|
50 GB
|
100 GB
|
500 GB
|
~$150/TB per year
|
Retired
faculty/staff
|
My Drive
|
50 GB
|
*100 GB only if sponsored by an active Principal Investigator, Dean, VP, or HR.
|
Not available
|
Not available
|
Shared Drive
|
N/A, cannot ‘own’ or create a shared drive
|
Not available
|
Not available
|
Not available
|
Alumni
|
My Drive
|
15 GB
|
Not available
|
Not available
|
Not available
|
Shared Drive
|
N/A, cannot ‘own’ or create a shared drive
|
Not available
|
Not available
|
Not available
|
Note: If you have not paid for increased storage space and have multiple shared drives, the cumulative total storage amount used in your Shared Drives must remain under 500 GB.
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How to increase your limit
Those who have increased limits or maximum limits per their affiliation listed above for My Drive or Shared Drive must meet the following requirements prior to requesting the next highest limit:
-
Use 75% of their current storage capacity.
-
To increase from 50 GB to 100 GB, you must be currently using more than 37.5 GB.
-
To increase from 100 GB to 500 GB, you must be currently using more than 75 GB.
-
You will need to provide a purpose code for payment in order to increase a Shared Drive above 500 GB.
-
Submit a legitimate business justification.
-
Accept the service’s best practice terms:
-
The storage space will not be used for for backing up data.
-
The storage space will only be used for or storing UD business or UD course-related files.
-
*For certain populations, requesting an increase to their maximum allowed 100 GB limit must also be submitted and sponsored by an active Principal Investigator, Dean, VP, or HR.
Submit a request to increase your shared storage limit. Coming in 2025: For applicable populations, a payment option will be available to purchase shared storage in excess of 500 GB. Requests can be made in advance via this form. A valid purpose code is required for each request.
Increase Google/M365 Limit service page
Enforcement Timeline of Google Storage Limits
If you are using more than the maximum allowed limit for your affiliation, you will be required to reduce your storage limit (or submit payment information, if applicable) per the timeline below. You will receive communications from UD Information Technologies about enforcement timelines and next steps for storage reduction and management.
Need help now? Submit a request.
Affiliation
|
Action Taken
|
Timeline
|
Current Alumni
|
Alumni will no longer be able to create new Shared Drives.
|
March 11, 2024
|
Accounts with over 15 GB will be set to read-only status.
|
March 11, 2024
|
If storage reduction target has not been met, user will lose access to their account.*
|
May 6, 2024
|
Current Retirees
*does not include emeritus faculty
|
Retirees will no longer be able to create new Shared Drives.
|
March 11, 2024
|
Accounts with over 50 GB will be set to read-only status. These accounts will no longer be able to create new shared drives.
|
March 11, 2024
|
If storage reduction target has not been met, user will lose access to their account.*
|
May 6, 2024
|
Active Staff |
Accounts with over 500GB will be set to read-only status. |
June 3, 2024 |
Steps to be taken if storage reduction target has not been met or payment for additional storage has not been submitted will depend on decisions from UDIT leadership. |
Starting July 1, 2024 |
Active and Emeritus
Faculty
|
Accounts with over 500 GB will be set to read-only status.
|
June 3, 2024
|
Steps to be taken if storage reduction target has not been met or payment for additional storage has not been submitted will depend on decisions from UDIT leadership.
|
Starting July 1, 2024
|
Active Students
|
Accounts with over 500 GB will be set to read-only status.
|
June 3, 2024
|
Steps to be taken if storage reduction target has not been met or payment for additional storage has not been submitted will depend on decisions from UDIT leadership.
|
Starting July 1, 2024
|
Shared Drives |
Shared Drives with over 500 GB will be set to read-only status.
|
November 12, 2024
|
Steps to be taken if storage reduction target has not been met or payment for additional storage has not been submitted will depend on decisions from UDIT leadership.
|
January 14, 2025
|
*Accounts set for "no access" will be permanently removed after a period of time.
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Understanding read-only accounts
For more information on what to expect if your Google Workspace account or Shared Drive is set to read-only due to non-compliance, see the Monitoring your Google Storage knowledge article.