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Students & Employees: Tech Support for UD Forms & Apps
My UD Support
Report Technical Problem for My UD
Report Technical Problem for My UD
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Use this form to report a technical problem related to the
My UD
system (
https://www.udel.edu/myud
). If the webpage you are viewing does not have a
My UD
banner at the top of the screen, then please submit a
Still Need Help? form
instead.
Title
A short description to explain the nature of a ticket.
Details of Problem or Concern
Title of the My UD screen you are viewing
Usually the first headline in the main content area.
Description
Provide a detailed description of the error or unexpected application behavior. Include a screen capture, if possible.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Link to the My UD screen you are viewing (URL)
The link will begin with "
https://my.udel.edu/
"
Error message
If you received an error message, provide the content.
Date and time of error
(mm/dd/yyyy hh:mm AM/PM)
Attachment
File attachments associated with the ticket.
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Ticket Contact Information
Other Fields
Your name
Your first name
Your last name
Your email address