General Information Technology Articles

Categories (11)

Accounts, Access & Passwords

Account request, Account Unlock, Password Resets, Temporary & Guest Accounts

Computers, Printers, and Hardware

Desktop hardware, software, device, and printer support

Collaboration, Communication, and Software

Email, calendaring, file sharing, collaboration, and software.

Teaching & Learning

Canvas, UD Capture, iClickers, Teaching Technology Consulting and Training

Enterprise Solutions & Goverance

Development and integration support related to PeopleSoft and other enterprise systems. Request Conference and Event Management and Library and other enterprise services

Graphic Design, Multimedia & Video

Audio and video production, AV and video conferencing, graphic design

Network & Server Infrastructure

Wireless, Internet, Server, and Data Center services

Security

Security, data integrity and compliance for institutional activities

Research Resources

High Performance Computing, Surveys and support for Research

Solutions Development & Design

Services that are consultative in nature, including Project Management, Application Development, Technology Request and other Information Technology Service Management services.

IT Service Management

Processes and procedures regarding ITIL processes including (but not limited to) Incident, Change, and Configuration Management.