UD Exchange Online: Basic Components

This page presents some basic components of UD Exchange Online Exchange service.

Only current University of Delaware employees are eligible for an Exchange account. Exchange accounts use the same UDelNet ID and password as other central IT systems. Students may access shared resources without the need for an account.

The University of Delaware Exchange Online Service implementation includes the following features:

  • Personal accounts include the following applications:
    • Mail - email service on outlook.office.com
    • Calendar - keep track of dates, schedule meetings, set reminders, etc.
    • Contacts - contacts for individuals, groups, and the organization
    • Tasks - similar to a "to-do" list
  • Shared Mailboxes - A shared mailbox is a mailbox used by more than one person. These mailboxes are often used for generic addresses for departments, centers, programs, or offices to use in publications or so that more than one person can monitor and respond to inquiries.
  • Resource Mailboxes - A resource mailbox is used to schedule and track events held in a single location such as a conference room. No email is kept in this type of mailbox - it is primarily a calendar function.
  • Equipment Mailboxes - An equipment mailbox is used to allocate equipment such as portable projectors and loaner laptops to personnel. Similar to resource mailboxes, no email is stored in this type of mailbox.
  • Public Folders - Used to share information. At UD, usually used to share calendars.
  • Notes on Calendar Access: Delegates, Read, and Write
    • Delegates are generally used when you want to give a person direct access on your behalf to accept meeting invitations and to manage your calendar. If possible, this capability should be limited to one persona nd perhaps one backup person.
    • Calendars can also be shared with read or read/write access.
      • Free/busy access is set by default, which allows others to see when you are available without giving details of calendar items.
      • Read access is used when you want to allow someone to see details of items on your calendar.
      • Write access allows others to make changes to your calendar (e.g., add, modify, or delete appointments).
    • Always use the theory of "least access." That is, don't give anyone any more access than they actually need and remove access as soon as they no longer need it.


Article ID: 236
Wed 7/17/19 3:01 PM
Thu 6/25/20 4:13 PM

Related Services / Offerings (1)

The UD IT Exchange Online service provides email, calendaring, shared calendaring, webmail, and mobile device integration. The service provides accounts to current University of Delaware employees only.