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Accounts, Access & Passwords
Guest Access
Managing Wi-Fi guest credentials
Managing Wi-Fi guest credentials
Do
NOT
share passwords and UD Wi-Fi usernames in the same electronic communication.
Password management
After you have clicked the
Create
or
Create Accounts
button, you'll see a confirmation screen that shows the username(s) and password(s) your guest(s) will use to access the UD Wi-Fi network.
If you requested one guest's access, the username will be the guest's email address you used when submitting the request.
If you requested access for multiple guests, each will be assigned a random eight-digit number as a Wi-Fi username.
The UD Wi-Fi username and password should
never be communicated together in an email or other electronic communication
.
If the guest's email address is going to be the username,
do not email the password to that address
. Suggested alternatives:
Call each guest to communicate each individual's username and password.
Send email to each guest containing the username. Then save each password in a computer file and send it to each guest using the
UD Dropbox service
.
Give the usernames and passwords to the guests in person.
Clearpass management tools
You can manage the guest accounts you've created using two different Clearpath pages:
Selecting
Manage Accounts
from the left menu lets you edit guest accounts one by one.
When you click on an account, a line appears under the account letting you
Remove
or
Edit
that account:
Selecting
Manage Multiple Accounts
from the left menu lets you make the same changes to multiple guest accounts.
Use the checkboxes next to each guest account to choose the account you want to change, and then click
Delete
or
Edit
.
When you choose to edit one or more of the Wi-Fi guest accounts you manage, you can change the options as shown below:
Password
Account Role
: Guest or Contractor
Account Activation
: Change the time the account will be available -- or disable it.
Account Expiration
: Change the expiration time and date to a time in the next week.
Session Limit
: By default, a guest can have up to three devices on UD's Wi-Fi network. You can type a specific number to change that limit, or you can type zero (
0
) to let a guest have unlimited sessions.
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Related Articles (3)
Guest Access to UD Wi-Fi
Visitor and Guest access to UD Wi-Fi
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Related Services / Offerings (1)
Guest Registration
Access information about wireless internet access for short term, frequent visitors to campus, longer term wireless and wired internet access for sponsored guests and UDelNet ID and UD resource access for University Department sponsored guests
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://services.udel.edu/TDClient/32/Portal/KB/ArticleDet?ID=205">https://services.udel.edu/TDClient/32/Portal/KB/ArticleDet?ID=205</a><br /><br />Managing Wi-Fi guest credentials
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