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Do NOT share passwords and UD Wi-Fi usernames in the same electronic communication.
Password management
- After you have clicked the Create or Create Accounts button, you'll see a confirmation screen that shows the username(s) and password(s) your guest(s) will use to access the UD Wi-Fi network.
- If you requested one guest's access, the username will be the guest's email address you used when submitting the request.
- If you requested access for multiple guests, each will be assigned a random eight-digit number as a Wi-Fi username.
- The UD Wi-Fi username and password should never be communicated together in an email or other electronic communication.
- If the guest's email address is going to be the username, do not email the password to that address. Suggested alternatives:
- Call each guest to communicate each individual's username and password.
- Send email to each guest containing the username. Then save each password in a computer file and send it to each guest using the UD Dropbox service.
- Give the usernames and passwords to the guests in person.
Clearpass management tools
You can manage the guest accounts you've created using two different Clearpath pages:
- Selecting Manage Accounts from the left menu lets you edit guest accounts one by one.
![Manage guest acccounts one by one.](https://services.udel.edu/TDPortal/Images/Viewer?fileName=0f45fc03-eb3e-449c-b6ef-0eff87612a6f.png)
When you click on an account, a line appears under the account letting you Remove or Edit that account:
![Edit accounts one by one.](https://services.udel.edu/TDPortal/Images/Viewer?fileName=58c4c276-1ca3-4e07-9493-de6c3670bc0c.png)
- Selecting Manage Multiple Accounts from the left menu lets you make the same changes to multiple guest accounts.
![Manage multiple guest acccounts.](https://services.udel.edu/TDPortal/Images/Viewer?fileName=cd3c6258-e79b-4bbd-9c21-d753dafac179.png)
Use the checkboxes next to each guest account to choose the account you want to change, and then click Delete or Edit.
- When you choose to edit one or more of the Wi-Fi guest accounts you manage, you can change the options as shown below:
- Password
- Account Role: Guest or Contractor
- Account Activation: Change the time the account will be available -- or disable it.
- Account Expiration: Change the expiration time and date to a time in the next week.
- Session Limit: By default, a guest can have up to three devices on UD's Wi-Fi network. You can type a specific number to change that limit, or you can type zero (0) to let a guest have unlimited sessions.