Managing Wi-Fi guest credentials

Do NOT share passwords and UD Wi-Fi usernames in the same electronic communication.

Password management

  • After you have clicked the Create or Create Accounts button, you'll see a confirmation screen that shows the username(s) and password(s) your guest(s) will use to access the UD Wi-Fi network.
    • If you requested one guest's access, the username will be the guest's email address you used when submitting the request.
    • If you requested access for multiple guests, each will be assigned a random eight-digit number as a Wi-Fi username.
  • The UD Wi-Fi username and password should never be communicated together in an email or other electronic communication.
    • If the guest's email address is going to be the username, do not email the password to that address. Suggested alternatives:
      • Call each guest to communicate each individual's username and password.
      • Send email to each guest containing the username. Then save each password in a computer file and send it to each guest using the UD Dropbox service.
      • Give the usernames and passwords to the guests in person.

Clearpass management tools

You can manage the guest accounts you've created using two different Clearpath pages:

  • Selecting Manage Accounts from the left menu lets you edit guest accounts one by one.
    Manage guest acccounts one by one.
    When you click on an account, a line appears under the account letting you Remove or Edit that account:
    Edit accounts one by one.
  • Selecting Manage Multiple Accounts from the left menu lets you make the same changes to multiple guest accounts.
    Manage multiple guest acccounts.
    Use the checkboxes next to each guest account to choose the account you want to change, and then click Delete or Edit.
  • When you choose to edit one or more of the Wi-Fi guest accounts you manage, you can change the options as shown below:
    Account editing options.
    • Password
    • Account Role: Guest or Contractor
    • Account Activation: Change the time the account will be available -- or disable it.
    • Account Expiration: Change the expiration time and date to a time in the next week.
    • Session Limit: By default, a guest can have up to three devices on UD's Wi-Fi network. You can type a specific number to change that limit, or you can type zero (0) to let a guest have unlimited sessions.
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Article ID: 205
Wed 7/17/19 1:58 PM
Thu 12/12/19 2:48 PM

Related Services / Offerings (1)

Access information about wireless internet access for short term, frequent visitors to campus, longer term wireless and wired internet access for sponsored guests and UDelNet ID and UD resouce access for University Department sponsored guests