Who can use it?
Faculty, Staff
What is it?
A shared mailbox on Exchange is generally a mailbox used by more than one person. At UD, these mailboxes are often used for generic addresses for departments, centers, programs, or offices. They are used so that more than one person may monitor and respond to inquiries. You must use Microsoft Outlook to connect to an Exchange shared mailbox. Microsoft Outlook is available for Windows, macOS, iOS, Android OS, and through a web browser. A full or calendar only Exchange account is required to access a shared mailbox on Exchange. Exchange share mailboxes may not be used to send mass email messages.
Where to get it?
To request a new exchange shared mailbox:
Non-IT Pros should use the "Request Exchange Shared Mailbox" button.
IT Pros should use the "IT Pro New SMB Request" button.
If you want to request that people be added or removed from an Exchange shared mailbox that already exists, click the "Change Access to Existing Shared Mailbox Request" button. The request will automatically be sent to your IT Pro.
How to use it?
Refer to the associated UD Exchange Online: Shared Maliboxes knowledge base article.
What are the charges, options & fees?
There is no charge for this service