Directory Support

Who can use it?

Students, Faculty, Staff

What is it?

Requests for department contact listings, notary designations, and support for technical problems with the UD Directory (https://www.udel.edu/directory).

Where to get it?

Click the Request Service button on this page.

How to use it?

Complete and submit the form to create a ticket for IT Staff.

You can check the status of your ticket in the Team Dynamix customer portal.

  1. Go to https://services.udel.edu/
  2. Click on the My Ticket Requests button.
  3. If you do not see the ticket you are looking for on the Ticket Requests screen, then you may need to adjust the Status Class values and click the Search button.

What are the charges, options & fees?

There is no charge for this service.