CashNet Questionnaire

Who can use it?

Faculty, Staff

What is it?

CashNet is UD's secure payment processor.  Cashnet is an online platform created to collect funds for dues, fundraisers, or to see any other goods or services with the ability to create custom payment storefronts 

Where to get it?

Click on the green Submit Request button 

How to use it?

Treasury Services will review any new payment form requests or requests to change accounting information, even if the client/department has used online payments before.  Once Treasury Services approves, the next step is to submit the IT Payment Form Request.

SERVICE REQUESTS FOR EXISTING PAYMENT STOREFRONTS

If you are requesting an update to an existing storefront, you may start by submitting the IT Payment Form Request.

 

Please note: A minimum of 3 weeks should be allowed for form development. Updates may take less time, depending on the changes needed. Actual development time depends on the complexity of the request and other projects in queue.

USING TEAM DYNAMIX

Submitting the IT Payment Form Request creates a ticket for IT in Team Dynamix. You can check the status of your ticket in the Team Dynamix customer portal.

  1. Go to https://services.udel.edu/.

  2. Click on the My Ticket Requests button.

  3. If you do not see the ticket you are looking for on the Ticket Requests screen, then you may need to adjust the Status Class values and click the Search button.

What are the charges, options & fees?

There is no charge for this service