Who can use it?
Students, Faculty, Staff
What is it?
This service is used to request a billing, cellular or voice service.
- Request for new service (phone number), equipment (desk phones, headsets, cables, etc.), call queue set up
- Request for VoIP feature changes (voicemail, caller ID name change, call forwarding, etc.)
- Request to establish a new cellular account or new point of contact
- Request for purpose code changes, disconnects, billing reports, etc.
Where to get it?
Click on 'Billing Request', 'Cellular Request' or Service Request' button
How to use it?
Telephone Services (IT-NIS) provides voice services (Webex Calling, VoIP, analog) to the entire University (all campuses). If the request is of an urgent nature, users should contact Telephone Services at 831-2411 during normal business hours (or 831-6006 for after-hours emergency support).
What are the charges, options & fees?
Network & Infrastructure Services (NIS) technician labor charges may apply
Monthly rate for new voice service is currently $15/mo