Report an Issue

Who can use it?

Students, Faculty, Staff

What is it?

This service is used to report an issue with voice services. Common issues include:

  • Issues with desk phones, voicemail, and inbound/outbound calling
  • Issues connecting to or using Webex calling, problem with call queue
  • Other Issues, such as trouble accessing online billing statements

Where to get it?

 Click on 'Voice Issue' or 'Other Issues' button

How to use it?

Telephone Services (IT-NIS) supports various voice services across the entire University (all campuses).  We provide both onsite and remote user support.  If an immediate response to an issue is needed during business hours, users should contact Telephone Services at 831-2411 (or 831-6006 for after-hours emergency support).

What are the charges, options & fees?

No charge for reporting an issue.  



Phone Issue Other Issues


Service ID: 199
Thu 10/8/20 8:34 PM
Tue 5/3/22 9:45 AM
Service Type
The IT Strategic Plan identified three types of Services: Core, Consortium and Specialized

Service Offerings (2)

TS - Other Issues
Report a problem with billing, cellular or other