Locate the Jack closest to where the TV will be mounted
The Jack should look like this
Notice in the picture the number ‘106-2-1A’, this is the Port Number and is required for correctly configuring the port for IPTV connectivity. You may choose any port in the Jack that looks to be available, ie: doesn’t have a computer Ethernet cable plugged into it.
Sometimes a Jack may be located behind a TV, wall, etc where it is not easily accessible
In this case, please enter ‘User Can Not Determine’ in the ‘Jack/Port Numbers’ field (shown below)
For multiple devices please provide the Jack/Port Number for each device Important: Field Tech Support for surveys and estimates may delay Installation needs.