Renewing registrations for UD Devices

By default, registrations of browserless devices used on the University's UD Devices Wi-Fi will expire in a year. (Registrations for devices registered between August 2017 and January 2018 were set for six months.) Prior to the expiration of a device's registration, UD will send an email reminder to the owner of the device.

Follow these directions to change the expiration of a UD Devices registration. To access the UD Clearpass service, your device must be connected to the UD network.

Directions

In the example shown on these screens, "REG" has already disabled his Android device, but he will be renewing his ECHO Dot's registration. It has a MAC address beginning with 34-D2 and is shared with two people.

  1. In a web browser, go to the UD Clearpass service and log in with your UD credentials. Your username is your UDelnet ID (no "@udel.edu").
    Login screen: use your UDelNet ID without the @udel.edu and your UDelNet password.

 

  1. Navigate to the Manage Devices screen. You may be taken to the Manage Devices screen automatically when you log in.
    Manage Devices
screen.

     

    • If you see the Guest Manager screen below, click Manage Devices either in the left menu or the central area of the screen.
      Click Manage Devices if you see the Guest Manager screen.

In the example shown on these screens, "REG" has already disabled his Android device, but he will be renewing his ECHO Dot's registration. It has a MAC address beginning with 34-D2 and is shared with two people.

  1. On the Manage Devices screen, click on the device you want to renew. A new line will appear. Click Change expiration
    Click Change
expiration.

 

  1. On the Change Expiration screen, use the Account Expiration menu to select the length of time you'd like to continue to use this device at the University. In this example, "REG" has selected 2 years.

Select the length of time you'd like to continue using the device at UD.

 

  1. After you've selected the time, click Update Account.
    Click Update Account.

 

  1. On the Manage Devices screen, you'll see the Updated Device Details, including the new expiration date.
    View the updated device information, then select Logout.

 

  1. After you have confirmed the details, click Logout on the left menu to end your UD Clearpass session.

Details

Article ID: 94
Created
Mon 7/8/19 3:07 PM
Modified
Mon 10/19/20 11:06 AM