Exchange Online: Mobile Devices

Outlook for Android and iPhone can be downloaded and installed from the Google Play or the App Store.

Click one of the links below to see directions for setting up your device for Exchange Online.

Download and install the Outlook app from the Play Store.
Open the Outlook app and click Get Started
Outlook will search your phone for other mail accounts that are already set up. If you see this screen, click Skip.
Enter your full UD email address and click Add Account.
If your Google account from udel.edu is displayed on the screen, click Not Google.
Choose Office 365 from the list of options.

Choose account type

UD log in page

If prompted, provide your Microsoft Multi-Factor Authentication (MFA).
Outlook is now set up. You may be shown some informational screens which you can skip.

Note: You may wish to customize Outlook.

Signature: The default signature is "Get Outlook" with a link to download. To change it, click on the quick menu, click the settings gear icon at the bottom and click Signature. Edit as needed.
Focused inbox: The default is to show a focused inbox. That will separate out messages by groups of senders. To change this, open the quick menu, click the gear icon at the bottom and turn off focused inbox.

IOS 14.8 and iPadOS 15

Download the Outlook app from the app store.
Open the Outlook app and click Get Started.
Outlook will search your iPhone for other mail accounts that are already set up. If you see the screen below, tap Skip.

1 account found--add account

Enter yourUdelNetID@@udwin.mail.onmicrosoft.com. For example, user J.D. Tester with UDelNetID jdtester would log in as jdtester@@udwin.mail.onmicrosoft.com
Tap Add Account.
Tap Office 365.
Provide your UD password and your Microsoft Multi-Factor Authentication (MFA) approval or code as prompted.
Tap Maybe Later in the Add Another Account window.
Your account is ready for use in the Outlook app.

Previous versions of IOS and iPadOS

Download the Outlook app from the app store.
Open the Outlook app and click Get Started.
Outlook will search your iPhone for other mail accounts that are already set up. If you see the screen below, tap Skip.

1 account found--add account

Enter your full UD email address and tap Add Account.
You may be directed to the UD Google log in page. Do not enter your log in information on that page. Instead, click Done in the top left corner.

CAS log in screen with Done button

set up account manually option

Go to Settings - Mail - Accounts.
Click Add Account.
Tap Microsoft Exchange.
Type in your full UD email address (username@udel.edu) and click Next.
A pop-up window will appear stating that your email address will be sent to Microsoft to get your account information. Tap Sign In.

Enter your UDelNet password, and tap Done.
Tap Sign in.
If prompted for MFA: check the Don't as again for 28 days box, and then provide your MFA code or approval.
Choose which iOS apps you would like to use with your Exchange account, and tap Save.

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Article ID: 246

Created

Wed 7/17/19 3:01 PM

Modified

Thu 11/4/21 1:48 PM

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