If you already have Zoom installed, you’ll want to keep up to date with the most recent version. You can also learn how to install Zoom for the first time or re-install it.
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Install Zoom for the First Time
If you’ve never used Zoom before, you can install it on your device by following these steps.
- Download the Zoom installer for your computer or mobile device at the Zoom Download Page.
- Follow the on-screen prompts of the installer.
- Once it’s complete, you should see the Zoom application where you can now sign-in to your UD Zoom account.
- Follow the instructions for How to Sign In to your UD Zoom Account.
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Updating Zoom on a UD-managed device
If your desktop, laptop, or mobile device is a UD managed device, you may need to contact your UD IT Professional for assistance in updating Zoom. You can also contact the Ask IT Support Center for further assistance.
Updating Zoom Desktop
Zoom software must be no more than nine months behind the current version at any given time. You will be prompted to update your software before you can join a meeting if the version falls behind the nine-month window.
You can use Zoom to check for and install available updates by following these steps.
- Follow the instructions for How to Sign In to your UD Zoom Account to open and login to Zoom on your computer or mobile device.
- In the top right of the Zoom window, click your profile icon of your initials (or your profile picture if you’ve changed it).
- Select Check for Updates. If there is a newer version, it will say Update Available. Click the Update button to download and then click the Install button install it. Proceed with the installations steps as prompted.
- If you do not see an item that says Check for Updates, you can proceed to the steps below for Install Zoom for the First Time and reinstall Zoom.
- When Zoom opens again, you can repeat the process until it reports You are up to date. There are no more Zoom updates to install.
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Updating Zoom Mobile App
Zoom software must be no more than nine months behind the current version at any given time. You will be prompted to update your software before you can join a meeting if the version falls behind the nine-month window. This site will give you more specific information.
Follow your usual procedure for checking for and installing app updates on your mobile device, or use the guides linked below.
UD Zoom Client Software Update Schedule
Zoom implemented their new Software Lifecycle Policy on November 5, 2022 and will be enforcing their minimum required versions on a quarterly basis going forward.
This requirement is in line with industry practices for cloud-based services and is designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements made to the platform.
If you have not updated your Zoom software, you will either be logged out of your Zoom Client or be unable to join meetings until you update.
Review the Zoom lifecycle and version enforcement information.
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Turning on Automatic Updates in Zoom
Zoom’s new automatic update feature streamlines the software update process for you. Instead of downloading and installing all the new features and fixes that Zoom releases, all you have to do is turn on automatic updates in the Zoom software application. If you choose not to turn on automatic updates, UDIT recommends you regularly download and update to the latest version of the Zoom software by checking for updates in the Zoom Client or at UDeploy.
Note: The automatic updates feature can only be turned on through the Zoom software application. The setting is not available in the browser interface.
There are two ways to turn on automatic updates:
1. Turn on auto updates when you install the latest update
When you install the latest update, you’ll see a prompt notifying you “The installation was successful.” Then, follow these steps:
- Check the box in the prompt to “Automatically keep my Zoom up to date.”
- Select the “Slow” or “Fast” option from the dropdown to choose how frequently you want to receive updates.
-
Click
Done to activate automatic updates.
2. Turn on automatic updates in Settings in the Zoom software application.
This setting is not available through the web browser interface. You must open the software on your machine and click the small gear image on the top right.
- In Settings, under General, select the checkbox next to “Automatically keep my Zoom up to date.”
- When a new version of Zoom is available, you will be prompted to update. (If you’re in a meeting, you will be prompted with the update immediately after the meeting ends.)
- You can also choose how frequently to receive updates – “Slow” or “Fast.” The “Slow” option, selected by default, provides less frequent updates and focuses on maximizing stability. The “Fast” option allows you to install the latest features and updates as soon as they become available.
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FAQ about Zoom automatic updates
What happens if I don’t install an update when first prompted?
If the Zoom client has downloaded the update but you decline to install it when prompted, the update will automatically install the next time you restart the Zoom software application.
Is Zoom’s auto update available across all of my devices?
This auto update feature is currently available only for the desktop Zoom software application on Windows and macOS. Mobile devices can be automatically updated through their respective app stores. Linux is not currently supported.
How often will I receive automatic updates in Zoom?
Zoom’s auto update feature periodically checks to see if a new update is available. Zoom publishes client updates monthly, with out-of-cycle updates as needed. You have the option to receive updates “Slow” or “Fast.” “Slow” provides less frequent updates and focuses on maximizing stability; “Fast” installs the latest features and updates as soon as they are released.
Can I turn on auto updates in Zoom if I have a UDIT-managed machine?
You must have admin capabilities on your machine to use the auto update function. If you are not an admin, please leave this feature turned off and work with your departmental IT professional to update your Zoom application periodically.
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