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Technology Request Tutorial Video
Watch this video for an overview of how to submit, view, and manage a technology request.
Technician Training - TeamDynamix
Technician Training is a video series aimed at explaining the key elements of the technician experience in TeamDynamix.
Using TeamDynamix with Microsoft Teams
Article describing how to set up and access and updateTeamDynamix from within Microsoft Teams
Adding reports to your Desktop
Instructions for how to add reports to your Desktop in TDNext.
Creating and running reports in TDNext
Instructions for how to create reports for Tasks and Approvals assigned to your group.
Finding Tasks and Approvals Assigned to You
Instructions for how to find Tasks and Approvals assigned to you and your group in TDNext and the Client Portal.
Completing Approval Steps
Instructions for how to complete an approval step in TDNext or the Client Portal.
Completing Workflow Tasks in TDNext
Instructions for reviewers and approvers to complete Workflow Tasks in TDNext.
Completing assigned Tasks and Approvals
Overview of how to complete assigned Tasks and Approvals for a technology request.
Technology Request Overview for Reviewers and Approvers
Overview of the workflow and process for reviewers and approvers assigned to a technology request.
Understanding Workflow Stages and Workflow Steps
Overview of the Workflow Stages and Workflow Steps that must be completed before a technology request can be finalized.
Withdrawing a submitted request
How to cancel a submitted technology request ticket.
Setting up alerts for a request
How to set up alerts for a technology request ticket.
Adding attachments to a request
How to add attachments to a technology request ticket.
Adding comments to a request
How to add comments to a technology request ticket.