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This Highmark Summary Plan Description (SPD) provides a comprehensive overview of your employee benefit plan, including key features, eligibility requirements, coverage details, and your rights and responsibilities under the plan.
https://www.udel.edu/content/dam/udelImages/human-resources/benefits/highmark/Highmark_UD_SummaryPlanDescriptionBooklet_2025.pdf
Highmark Summary Plan Description Booklet
You can find the Highmark Summary Plan Description Booklet here, https://www.udel.edu/content/dam/udelImages/human-resources/benefits/highmark/Highmark_UD_SummaryPlanDescriptionBooklet_2025.pdf
Highmark Blue Choice Deductible PPO Summary of Benefits and Coverage
You can find the Highmark Blue Choice Deductible PPO Summary of Benefits Coverage here, https://www.udel.edu/content/dam/udelImages/human-resources/benefits/highmark/HighmarkBlueChoiceDeductiblePPOPlanSBC2025.pdf
Highmark Blue Choice PPO Summary of Benefits and Coverage
You can find the Highmark Blue Choice PPO Summary of Benefits Coverage here, https://www.udel.edu/content/dam/udelImages/human-resources/benefits/highmark/HighmarkBlueChoicePPOPlanSBC2025.pdf
How to get help from Highmark Member Services
Log in to the Highmark member website for UD at MyHighmark.com, or call Member Services at 1-877-426-7027.
If Highmark Member Services is unable to locate your account in their system, contact the Human Resources Benefits Team at hrhelp@udel.edu.
Questions about your Highmark Coverage or Account
For questions about benefits, claims, coverage, or account access, contact Highmark Member Services directly at 1-877-426-7027.
For questions about eligibility or enrollment, contact the HR Benefits Team at hrhelp@udel.edu.
Accessing Your Highmark Account
You can access your online account by logging into Highmark’s member website for UD at MyHighmark.com. If you already have a Highmark online account through the State of Delaware’s plan, you will not have to re-register; you can use the same login credentials.
Obtain a Highmark ID Card
You can access or print your member ID card by logging into Highmark’s website, for UD at MyHighmark.com, or call Member Services at 1-877- 426-7027.
If you need additional Highmark ID Cards, contact Highmark Member Services for UD at 1-877-426-7027.
New Enrollments
If you need medical services before your card arrives, you can:
- Log in to the Highmark Member Portal MyHighmark.com, to access a digital ID card or call Member Services at 1-877- 426-7027 to obtain your member ID number.
- Provide your member ID number to your Healthcare provider.
Find a Participating Highmark Provider
To search for in-network providers:
- Go to highmark.com/find-a-doctor.
- Locate your region and select FIND CARE.
- Under Find Care, select FIND A DOCTOR.
- Select Continue under Just Browsing or Log In if you’re already a member.
- Enter city, state, or ZIP and Select Continue.
- Choose a Network from the list.
- Type a name or specialty into the search window.
You can still use out-of-network providers, but it may cost you more. So, check that a provider is in the network before you get care. For over-the-phone help, call Member Service at the number on the back of your ID card.