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Issue:
A student's FAFSA was assigned to the wrong ID in PeopleSoft.
Context:
The student had two IDs in PeopleSoft. The Registrar has already identified which ID is inactive/incorrect and which should remain active going forward. The FAFSA, however, was assigned to the old/incorrect ID.
Resolution:
The FAFSA can be reprocessed and reassigned to the correct ID.
Navigation: Menu > Financial Aid > File Management > ISIR Import > 20XX-20XX Suspense Management
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Search for the EMPLID currently associated with the FAFSA.
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In the ISIR Manual Load Parameters, update the EMPLID to the correct ID.
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Check the box for ID Lock.
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Select the radio button for Add ISIR.
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Click Process ISIR.
To confirm the process was successful, review the View Financial Aid Status page for the active ID. The student’s SAI status should now display as Official.