UD VDI Service: Install and Use the VMware Horizon Mac OS Client

The University of Delaware has made class and lab software available in virtual computing sessions. This service is available to UD faculty and students.

By using the VMware Horizon Client, you can access needed software through a virtual desktop client on your computer. 

Starting in August 2021, the UD Central Authentication Service will be used to log in to the UD VDI service.


Use the information in this article to


Install the VMware Horizon Client on a Mac

You only need to complete this process once.

  1. To install the VMware client, go to UDeploy.
  2. Click the VMware client link.
  3. On the Product Downloads page, accept the default version.
  4. In the "VMware Horizon Client for Mac" section, click Go to Downloads.

Product downloads page with VMware Horizon Client for Mac "Go to Downloads" link.

  1. On the Downloads page, accept the defaults, and click Download Now.

Download VMware Horizon Client for macOS dialogue with "Download" button available.

  1. Locate and run the downloaded installer. This varies by browser. In this example from Google Chrome, clicking Open launches the installer.

open downloaded VMware .dmg installer from Google Chrome

  1. Click Agree to accept the license terms.

VMware license dialogue box with option to client "Agree"

  1. Drag the ‘VMware Horizon Client’ icon into the Applications folder. 

If you see a message about the existing version of VMware being overwritten, choose Replace.

Moving VMware Horizon Client to mac OS "Applications" folder

  1. Close the installer window. Then right-click the VMware Horizon installer icon, and choose Eject VMware Horizon Client.

Menu with option to "Eject VMware Horizon Client" shows after right-click on VMware installer

  1. Open Finder and look for the VMware Horizon Client in the mac OS Applications folder:

VMWare Horizon Client shows in the mac OS applications folder.

  1. Drag the VMware Horizon Client icon to the mac OS dock if desired.

VMWare Horizon Client icon shows on the mac OS dock

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Add the UD VDI Server to VMware

You only need to complete this process once.

  1. If it is not already running, start the VMware Horizon Client.
  2. Click Open on the security dialog.

Security dialogue box with option to click "Open"

  1. Click Continue to start remote USB services.

The "continue" button is available on the Start remote USB and Printing services dialogue box

  1. Enter your system password and click OK.
  • Note: If the VMware Horizon Client won't start, you may need to complete these steps before step 5.

Option to click "OK" to accept VMware Horizon Client changes.

  1. In the "Enter the name of the Connection Server" field, type vdi.art-sci.udel.edu. Then click Connect.

Field with vdi.art-sci.udel.edu entered as the connection server. Connect button is available..

  1. In the browser window that opens, log in with your University of Delaware login credentials.

  1. If prompted, check the Always allow.... box, and click Open VMware Horizon Client 32-bit.
  2. Make note of the Accessibility notice, and click OK.

Tip: If you can’t connect to the UD VDI service, make sure you have the most recent version of the Horizon Desktop Client. Always keep your software up to date.

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Start and Use a VDI Session

  1. If it is not already started, start launch the VMWare client from the dock or applications folder.
  2. In the browser window that opens, log in with your University of Delaware login credentials.

  1. If prompted, check the Always allow.... box, and click Open VMware Horizon Client 32-bit.
  2. If it doesn't automatically start, click the vdi.art-sci.udel.edu server to start it.
  3. In the logon box, Enter your full @udel.edu email address and password, and click Login.

If you type just your UDelNetID (no @udel.edu), you must change the ‘Domain’ selector to WIN

  1. If you only have access to one virtual machine option, a VDI session will start immediately. If you have access to more than one pool you will see icons depending on the course(s) you are enrolled in.
  2. Double-click the session that has the software you need to complete your work.

Available VDI sessions

Tip: If you can’t connect to the UD VDI service, make sure you have the most recent version of the Horizon Desktop Client. Always keep your software up to date.

  1. If prompted, click Allow to grant access to your local storage devices.

Sharing dialogue window with option to click "Allow"

  • You will be connected to a Windows 10 computer that has with the software you need. It will look similar to the image below.

  1. In your VDI session, you can save files, change settings, etc., without worrying about damaging anything or leaving anything behind for the next user.

Any changes you make or files that you save in your VDI session will be gone forever when you log out!

Save your work to a personal storage device (USB drive or local drive on your own computer) or cloud storage location (Microsoft OneDrive, Google Drive, Dropbox, etc.) before you log out or disconnect from the VDI session.

  1. To save to your work to your local drive or a USB drive, you must allow sharing. Open Windows Explorer (folder icon) to access your files.

Windows folder icon indicated on taskbar

Your local drives and USB drives will be listed under Devices and drives or Network Locations. In the example below, (Y:) and (Z:) under Network Locations are on the client PC's hard drive and not on the virtual computer. These are both safe places to store your files.

The drives labeled Local Disk (C:) along with Desktop, Documents, Downloads, Music, Pictures, and Videos are virutal drives which will be destroyed when you log out.

Folders that you should and should not save to are indicated.

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End a VDI Session

  1. When you are finished working in the VDI session and have saved your work to another location, log out. Click the Windows button in the lower left corner.

Windows start menu indicated

  1. Click the grey circle / person icon on the left and then click Sign out.

Person icon and Sign out options are indicated

"Sign out" from the windows start menu is indicated

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Allow the VMware client to run on your system

If you are using UD managed system or older version of the macOS, you may need to complete these steps when you first attempt to run the VMware software. You need administrative permissions to complete these steps.
 
  1. After step 11, the "System Extension Blocked" window opens. Click Open Security Preferences.
Open Security Preferences button in "System Extension Blocked" window is indicated
 
  1. In the Security & Privacy Window, click the lock icon and enter your system credentials.
lock icon indicated
 
  1. In the Security & Privacy Window, click Allow.
Allow button is indicated
 
  1. The Legacy System Extension Window opens. Click OK.
Legacy system extension window with "OK" button indicated
 

Optional Settings

Display Settings

  1. By Default, your VDI session will use all connected displays and will open in a full screen window. To change this, right click the VDI session icon, and choose Settings

VDI Settings drop-down

  1. Adjust the settings according to your prefenances, and close the window.

VDI Mac Display setting options

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