UD VDI Service: Install and Use the VMware Horizon Windows Client

The University of Delaware has made class and lab software available in virtual computing sessions. This service is available to UD faculty and students.

By using the VMware Horizon Client, you can access needed software through a virtual desktop client on your computer. 

Starting in August 2021, the UD Central Authentication Service will be used to log in to the UD VDI service.

Use the information in this article to

Install the VMware Horizon Client for Windows

You only need to complete this process once.

  1. To install the VMware Horizon client, go to UDeploy.
  2. Click the VMware Horizon client link.
  3. On the Product Downloads page, in the ‘VMware Horizon Client for Windows’ section, click Go to Downloads

VMware Product Downloads page with option to click "Go to Downloads"

  1. On the Downloads page, accept the default version, and click DOWNLOAD NOW.

Download VMware Horizon Client for Windows screen with option to click "Download"

  1. Locate and Run or Open the downloaded installer—this varies by browser. This example is from Microsoft Edge:

Dialogue with option to run the VMware-Morizon-Client installer

  1. Click Yes on the security prompt, and then click Agree & Install on the setup dialog.

Install VMware Horizon Client Setup dialogue with "Agree & Install" button.

  1. Click Finish.

Finish button is available

  1. Click Restart Now to restart your computer.

Prompt to restart computer after VMware Horizon Client install.

Add the UD VDI Server to VMware

You only need to complete this step once.

  1. Start the VMware Horizon Client. Double-click Add Server.

Add to server button in VMware Horizon Client window

  1. Type vdi.art-sci.udel.edu in the box that appears, and click Connect.

vdi.art-sci.udel.edu is entered in the "Enter the name of the Connection Server" field

  1. Log in with your University of Delaware credentials.

UD Central Authentication screen

  1. If prompted, click Open VMware Horizon Client 32-bit, and check the Always allow.... box.
  1.  Enter your full @udel.edu email address and password, and click Login. If you type just your UDelNetID (no @udel.edu), you must change the ‘Domain’ selector to WIN

Login with username, password, and domain selector.

  1. The VDI server now appears in the Vware Horizon Client.

Arts & Sciences VDI server icon in VMware

Tip: If you can’t connect to the UD VDI service, make sure you have the most recent version of the Horizon Desktop Client. Always keep your software up to date.

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Start and use a VDI Session

  1. Start the VMware Horizon Client, and double-click the vdi.art-sci.udel.edu server icon to start it. 
  1. Log in with your University of Delaware credentials.

UD Central Authentication screen

If prompted, click Open VMware Horizon Client 32-bit, and check the Always allow.... box.

  1. You will see one or more icons depending on the course(s) you are enrolled in. 

available virtual sessions

Tip: If you can’t connect to the UD VDI service, make sure you have the most recent version of the Horizon Desktop Client. Always keep your software up to date.

  1. Double-click the session that has the software you need to complete your work.
  2. Once your session starts, you will be connected to a Windows 10 computer that has with the software you need. It will look similar to the image below.

If you are prompted to Setup Your Storage, choose to connect to local storage.

Windows desktop

  1. Start the program(s) you need from the Windows logo button at lower left.

Windows Start menu icon indicated

  1. In your VDI session, you can save files, change settings, etc., without worrying about damaging anything or leaving anything behind for the next user.

Any changes you make or files that you save in your VDI session will be gone forever when you log out!

Save your work to a local storage device on your own computer or cloud storage location (Microsoft OneDrive, Google Drive, Dropbox, etc.) before you log out or disconnect from the VDI session! 

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End a VDI Session

When you are finished working in your VDI session and have saved your work to another location, log out of the VDI session.

  1. Click the Windows button in the lower left corner.

Windows start button indicated

  1. Click the grey circle / person icon on the left, and then click Sign out.

Person icon and Sign out option are indicated

Sign out link from Windows start menu is indicated

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Options and Settings

Save your work to a local or USB drive

To save to your work to your local drive or a USB drive, the Sharing function must be enabled in the VMware Horizon client. Complete this step from the available pools window.

  1. Right-click a pool icon, and choose Settings.

The "settings" menu is indicated

  1. Click Drive Sharing.
  2. Check the Share your local files and then click OK. This will allow you to save files to your personal system from a VDI session.

Sharing options with "Share your local files" checked

  1. If you want to be able to save to a USB or thumb drive, check the Allow access to removable storage checkbox. Click OK.
  2. From a virtual session, open Windows Explorer (folder icon), and click This PC to see storage locations.

explorer icon

Your local drives and USB drives will be listed under Devices and drives or Network Locations.

In the example below, (E:) under Devices and Drives is a USB drive and Network Drive (Z:) is the user’s files on the client PC hard drive; both are safe places to store files.

The drives labeled Local Disk (C:) along with Desktop, Documents, Downloads, Music, Pictures, and Videos are virtual drives which will be destroyed when you log out.  

Appropriate locations to save your work are indicated

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Save your work to a cloud service

  • To save your work to a cloud service, such as Microsoft OneDrive, run a web browser from your VDI session, and connect to the service as you would from any PC. Examples:
    • Microsoft OneDrive: https://onedrive.microsoft.com
    • Google Drive: https://drive.google.com 
    • Dropbox: https://www.dropbox.com
  • See the Related Articles section on this page for directions to use Google Drive and OneDrive with the VDI system.

Adjust the size of your VDI session window

  1. Right-click the icons to show various settings that can be applied to your VDI session. Optimum screen resolution settings will vary depending on the characteristics of your computer.

This step only needs to be completed once.

 Right-click on course session and drop-down menu - Display settings are indicated. Choices are All monitors, fullscreen, Windows-Large, Windows-Small, and custom

Add the VMWare client to the Windows taskbar

Find the VMware Horizon icon on your desktop. You can right-click this icon and choose Pin to Start or Pin to taskbar if desired.

VMware Horizon Client icon

Opions to "Pin to Start" or "Pin to Taskbar" on drop-down menu are indicated.

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