The University of Delaware has purchased a subscription to the VMware Academic Software Licensing Program. Select products are available for use by students and teaching faculty for class coursework only. The license granted for this software specifically excludes administrative and/or IT usage of VMware products supplied under this agreement. Please see the EULA for details.
Students and teaching faculty that would like access to this software should fill the VMware for the University of Delaware request form.
See UDeploy for the list of available VMware software.
Request a VMware License
- Submit the VMware for the University of Delaware request form. The form request creates an incident in the UD TDX ticketing system.
- When the request is approved, the UD ticket status changes to "Closed" and states the "License for VMWare has been provisioned".
- You then receive an email message from info@itacademy.brightspace.com that a VMware license has been provisioned for you.
If you do not receive an email, check your junk email and deleted messages folders to see whether the message is there.
- In the email message from info@itacademy.brightspace.com, choose Click here.
- A web browser window opens. Choose Click here.
- Click Register to set up your VMware account.
- Fill out the requested information. Use your UD email address to complete the form. Your UD email address becomes your username for logging in to this site.
- Click Create Account.
- Choose Click here to redeem.
- The window opens to an introductory video about VMware licensing. Click the X to close the window.
- Use the Get VMware Software & Licenses drop-down menu to Request Software License Keys.
- Click Request for the software needed for your coursework.
- If prompted to log in, use the Log in button to do so.
- A message appears to indicate a successful request and to notify you that you will receive an email with the license key within 12 hours.
- An email message containing the order number arrive in your UD email account.
Retrieve the VMware software
- Within 12 hours, an email that with the software license key arrives in your UD email account.
- Return to the IT academy website, and log in.
- Use the Get VMware Software & Licenses drop-down to download the software for which you received a key.
- When redirected to VMware's site, locate the software you need, and click Download Now.
- Install the software and use the key you received in email to license the software.
Troubleshooting
Issue: I didn't receive an email from IT Academy.
Resolution: Check your junk email and deleted items folders for a message from info@itacademy.brightspace.com. If you can't find the email message, the issue may be that you previously set up an account for VMware licences. To resolve, go to https://itacademy.brightspace.com/d2l/login and click on the Forgot your password? link. Type your UD email address and click Submit. Follow the steps to reset your password.