Tools to Meet & Chat Online

Getting Started

With your colleagues and supervisor, identify which service(s) your team uses to meet and communicate.

Special Considerations:

• Zoom is the approved tool for all University of Delaware videoconferencing needs.
• If you are conducting search committee meetings and interviews remotely, you will need to take into consideration the following candidate recording guidelines.
• All UD Zoom Pro licenses are now HIPAA Compliant and satisfy the requirements for HIPAA online security.  While all Zoom meetings are now HIPAA compliant, recordings to the cloud still do not meet HIPAA protocols. Therefore, it is CRITICAL that you are HIPAA compliant in your use of Zoom.  Please see our website for detailed information and a link to join the new HIPAA group for Zoom.
• Both Zoom and Microsoft Teams are approved for Level I and II data.

Zoom 

Zoom at UD is the University's centrally supported, easy-to-use desktop and mobile video conferencing platform with built-in chat. 

• Zoom should be used for all University meetings requiring videoconferencing services.
• Go to UD’s Getting Started Using Zoom site.
• Check out the UD Zoom Training recording. 
• Download the Zoom application from UDeploy.
• Test your Zoom connection.
• Download our Zoom Guide for Faculty & Staff [PDF]
• Zoom not working as expected? Check out the Zoom status page for up-to-date incidents and system status. 
• For information on additional Zoom add-ons, visit our website at: https://ats.udel.edu/conferencing/zoom/zoom-add-ons/

Microsoft Teams

Microsoft Teams is a workspace chat, and file storage application. Learn more about how to get started with Microsoft Teams or visit some specific information articles below. Teams supports videoconferencing; however, UD's primary technology for videoconferencing is Zoom.

• Access Microsoft Teams from a web browser by logging into the Microsoft Office 365 Portal.
• Download Microsoft Office 365 for Education from UDeploy in order to install the Teams application on your computer.
• Creating a Team
• Getting started with Teams
• Use Microsoft Teams Chat to stay connected with your colleagues and students, even when you're not in a Teams meeting.